Negotiating Sundanese Cultural Values through Family WhatsApp Communication
Intergenerational Identity Work in Sundanese WhatsApp Groups
DOI:
https://doi.org/10.18326/inject.v11i2.6827Keywords:
Digital Communication, Family Whatsapp Groups, Sundanese, Cultural ValuesAbstract
This study examines how Sundanese cultural values are negotiated and communicated through family WhatsApp group interactions in everyday digital communication. The research aims to explore how family members reproduce cultural meanings and maintain relational values through routine online interaction. The study contributes to communication studies by providing insight into the role of digital family communication in shaping cultural identity within the context of Indonesian local culture. A qualitative approach was employed using thematic analysis informed by semiotic interpretation. Data were collected from three Sundanese family WhatsApp groups in West Java, Indonesia, over a three-month observation period. The data consists of text-based conversations containing greetings, advice, religious expressions, humor, and everyday family discussions. The findings show that Sundanese cultural values are communicated through recurring interactional patterns such as politeness, respect toward elders, expressions of care, humility, and religious discourse. These interactions demonstrate that WhatsApp group communication functions not only as a medium for information exchange but also as a space where cultural meanings are continuously negotiated through everyday interaction. The study highlights the importance of digital family communication in sustaining social relationships and cultural identity within contemporary mediated environments.
References
Alencar, A., & Camargo, J. (2022). WhatsApp as a Tool for Researching the Everyday Lives of Venezuelan Refugees Settling in Brazil. Media and Communication, 10(3), 261–272. https://doi.org/https://doi.org/10.17645/mac.v10i3.5468
Arisma, Y. W. R., & Aesthetika, N. M. (2024). Digital family bonds are strengthened through effective communication dynamics on YouTube in Indonesia. Indonesian Journal of Cultural and Community Development, 15(3), 1–10. https://doi.org/https://doi.org/10.21070/ijccd.v15i3.1077
Bărbuță, A., Ghețău, C., & Iovu, M.-B. (2023). Digital Technology and Family Dynamics. Intersections, 9(1), 120–144. https://doi.org/https://doi.org/10.17356/ieejsp.v9i1.1049
Cece, S. (2007). Bahasa Sunda sudah di ambang Pintu Kematiankah? Makara Human Behavior Studies in Asia, 11(1), 13–17. https://doi.org/https://doi.org/https://doi.org/10.7454/mssh.v11i1.39
Fitriyani, A. K. S. & S. S. (2015). Peran Keluarga Dalam Mengembangkan Nilai Budaya Sunda. Sosietas, 5(2).
Frasetya, V. (2024). Sharenting Ethics in Indonesian Family Communication Through Cultural Values of Digital Parenting. Al Huwiyah: Journal of Women and Children Studies, 4(1). https://doi.org/https://doi.org/10.24042/jwcs.v4i1.24335
Gong, W.-J., Wong, B. Y.-M., Ho, S. Y., Lai, A. Y. K., Zhao, S. Z., Wang, M. P., & Lam, T. H. (2021). Family E-Chat Group Use Was Associated with Family Well-being and Personal Happiness in Hong Kong Adults amidst the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 18(17), 9139. https://doi.org/https://doi.org/10.3390/IJERPH18179139
Ho, C.-H. (2025). Social media ritual as a digital leisure culture: Interpreting ritual communication in online communities. Journal of Leisure Research, 4(5), 1–19. https://doi.org/https://doi.org/10.1080/00222216.2025.2555195
Huang, M. (2024). Cross-Cultural Communication in the Digital Era: Insights from Social Media Interactions. Lecture Notes in Education Psychology and Public Media, 54(1), 23–29. https://doi.org/https://doi.org/10.54254/2753-7048/54/20241566
Kamal, F. M., Noor, N. L. M., & Baharin, H. (2014). Presence in Absence: Distributed Family Communication Practices for Familial Bonding via Mobile Communication Technology. Social Computing and Social Media, 474–485. https://doi.org/https://doi.org/10.1007/978-3-319-07632-4_45
Lestari, P., Kertamukti, R., & Ruliana, P. (2019). Use of Local Wisdom (Purpusage) through Heart-to-Heart Communication in Settling of Social Conflicts in Karo, North Sumatra, Indonesia. Jurnal Komunikasi: Malaysian Journal of Communication, 35(3), 163–181. https://doi.org/https://doi.org/10.17576/JKMJC-2019-3503-10
Maddox, J. L., & Kanthawala, S. (2022). The Revolution Will Be Forwarded: Interrogating India’s WhatsApp Imaginary. Journal of Communication Inquiry, 47(3), 249–267. https://doi.org/https://doi.org/10.1177/01968599221095177
Migamba, J., Zakayo, E., Mashinde, M., Migamba, J., Zakayo, E., & Mashinde, M. (2025). Everyday WhatsApp realities in Tanzania: How communication practices shape interpersonal relationships. African Quarterly Social Science Review, 2(4), 13–23. https://doi.org/https://doi.org/10.51867/aqssr.2.4.2
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). Sage Publications.
Mogharrab, A., & Neustaedter, C. (2020). Family Group Chat: Family Needs to Manage Contact and Conflict. International Conference on Human Factors in Computing Systems, 1–7. https://doi.org/https://doi.org/10.1145/3334480.3382872
Munawaroh, E., Sugiharto, D. Y. P., Sofyan, A., Arinata, F. S., Asti, Z. P. B., & Mashudi, E. A. (2021). Family Resilience Belief System: A Phenomenological Study on Javanese and Sundanese Families. Jurnal Kajian Bimbingan Dan Konseling, 6(2), 80–89. https://doi.org/https://doi.org/10.17977/ um001v6i22021p080-08
Na’im, A., & Syaputra, H. (2021). Kewarganegaraan, suku bangsa, agama, dan bahasa sehari-hari penduduk Indonesia. https://www.bps.go.id/id/publication/2012/05/23/55eca38b7fe0830834605b35/kewarganegaraan-suku-bangsa-agama-dan-bahasa-sehari-hari-penduduk-indonesia.html
Palviainen, Å., & Kędra, J. (2020). What’s in the family app? : Making sense of digitally mediated communication within multilingual families. Journal of Multilingual Families, 1(1), 89–111. https://doi.org/https://doi.org/10.1558/JMTP.15363
Räisä, T. (2022). Family Relations. In M. S. Katarzyna Kopecka-Piech (Ed.), Mediatization of Emotional Life (1st ed., pp. 151–167). Routledge. https://doi.org/https://doi.org/10.4324/9781003254287-13
Sabilla, T. R., Rochmaniah, A., Sabilla, T. R., & Rochmaniah, A. (2025). Utilizing WhatsApp Groups for Family Communication and Interaction. Journal on Library and Information Sciences, 1(2). https://doi.org/https://doi.org/10.21070/how.v2i1.105
Sardin. (2021). Etnoparenting: Strengthening Culture in the Sundanese Family. Proceedings of First Transnational Webinar on Adult and Continuing Education, 94–98. https://doi.org/https://doi.org/10.2991/assehr.k.210508.018
Sari, Y., Afiatin, T., Subandi, S., & Setiawan, H. (2020). Sundanese Family Strength: A Preliminary Study. Jurnal Ilmiah Peuradeun, 8(3), 567–586. https://doi.org/doi:10.26811/peuradeun.v8i3.513
Sharma, S., & Liu, L. A. (2024). Culture and Communication. Culture and Social Dynamics in Organizations. In M. J. Gelfand & M. Erez (Eds.), The Oxford Handbook of Cross- Cultural Organizational Behavior (pp. 403–427). Oxford University. https://doi.org/10.1093/ oxfordhb/ 9780190085384.001.0001
Sjafirah, N. A., Indriani, S. S., Yanto, A., Sjuchro, D. W., & Viannisa, N. (2024). Indonesian Sundanese Local Wisdom as An Ethical Reference in Digital Media. Revista De Gestão Social E Ambiental, 18(7), 1–11. https://doi.org/https://doi.org/10.24857/rgsa.v18n7-056
Sukarna, T., Ming, D., & Windarti, M. T. (2023). Interculturality of Indonesian Sundanese Religion In West Java. Kamaya, 6(4), 497–508. https://doi.org/https://doi.org/10.37329/kamaya.v6i4.2007
Taipale, S., & Farinosi, M. (2018). The Big Meaning of Small Messages : The Use of WhatsApp in Intergenerational Family Communication. International Conference on Human Aspects of IT for the Aged Population, 532–546. https://doi.org/https://doi.org/10.1007/978-3-319-92034-4_40
Tammisalo, K., & Rotkirch, A. (2022). Effects of information and communication technology on the quality of family relationships: A systematic review. Journal of Social and Personal Relationships, 39(9), 2724–2765. https://doi.org/https://doi.org/10.1177/02654075221087942
Wahyuningtyas, B. P., Asteria, D., & S. (2023). The Accommodation of Communication in the Family as an Adjustment of Cultural Values between Generations. The Social Science. https://doi.org/https://doi.org/10.3390/socsci12120653
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 INJECT (Interdisciplinary Journal of Communication)

This work is licensed under a Creative Commons Attribution 4.0 International License.




