Cyber-Physical System-Based Electronic Traffic Law Enforcement (ETLE) for Strengthening Public Security Governance in Indonesia
DOI:
https://doi.org/10.18326/inject.v10i2.5097Keywords:
Innovation, Public, Technology, Police, IoTAbstract
Electronic Traffic Law Enforcement (ETLE) represents a significant innovation in the digitalization of traffic law enforcement in Indonesia. This study aims to analyze the implementation of ETLE within the framework of Cyber-Physical Systems (CPS), examine its challenges and opportunities, and formulate governance-oriented policy recommendations. A descriptive qualitative approach was employed, using semi-structured interviews with 12 informants, including police officers, transportation experts, and road users. Legislative and comparative approaches were also adopted to assess the compatibility of ETLE with national regulations and to benchmark practices from Singapore, Japan, and South Korea. The findings reveal four key issues in ETLE implementation: infrastructure inequality, incomplete derivative regulations, uneven human resource capacity, and public resistance. The discussion highlights that while ETLE enhances transparency, accountability, and effectiveness, its sustainability depends on regulatory strengthening, infrastructure equity, officer capacity building, and community engagement. This study further proposes the integration of restorative justice principles as a participatory alternative in traffic law enforcement. Theoretically, it contributes to socio-legal studies by linking ETLE with CPS, while practically emphasizing governance reforms to ensure fairness, legitimacy, and sustainability.
References
Abdullah, F. A., & Windiyastuti, F. (2022). Electronic Traffic Law Enforcement (ETLE) sebagai digitalisasi proses tilang. Jurnal Kewarganegaraan, 6(2), 3004–3008.
Adhinugroho, W., Ismiyanto, I., & Muhtarom, M. (2024). Penerapan Electronic Traffic Law Enforcement (ETLE) dalam Mewujudkan Kepastian Hukum dan Keadilan. Innovative: Journal Of Social Science Research, 4(4), 808–816.
Adhitia, S. (2023). Implementasi Kebijakan Electronic Traffic Law Enforcement (Etle) Pada Korps Lalu Lintas Kepolisian Negara Republik Indonesia. Politeknik STIA LAN Jakarta.
Aldizar, K., Umam, K., & Sutarjo, M. (2025). Effectiveness of Electronic Traffic Law Enforcement in Enforcing Traffic Rules. Jurnal Multidisiplin Indonesia, 4(6).
Ariwibowo, R. I. (2024). Analisis Pelaksanaan E-Tilang Dalam Upaya Pencegahan Praktik Pungutan Liar Yang Dilakukan Oleh Oknum Polisi Lalu Lintas Di Wilayah Hukum Polres Metro Jakarta Timur. Lex ProgressiuM: Jurnal Kajian Hukum Dan Perkembangan Hukum, 1(1), 146–158.
Arjuna, Y. D. (2020). Implementasi Program E-Tilang Dalam Penegakan Hukum Pelanggaran Lalu Lintas Di Wilayah Hukum Polres Banyumas. Advances in Police Science Research Journal, 4(1), 49–90.
Borins, S. (2001). Encouraging innovation in the public sector. Journal of Intellectual Capital, 2(3), 310–319.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101.
Brown, K., & Osborne, S. (2012). Managing change and innovation in public service organizations. Routledge.
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
Dahlan, M., & Jalil, H. (2023). Electronic Traffic Law Enforcement Policy Within The Framework Of Legal Certainty. PETITA, 8, 275.
Dahlan, M., Jalil, H., & Tripa, S. (2023). Electronic Traffic Law Enforcement (Etle) Policy: The Principle Of Legal Certainty In A Rule Of Law. Petita: Jurnal Kajian Ilmu Hukum Dan Syariah, 8(2), 275–289.
Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549–559.
Denhardt, J. V, & Denhardt, R. B. (2015). The new public service: Serving, not steering. Routledge.
Denzin, N. K., & Lincoln, Y. S. (2011). The Sage handbook of qualitative research. sage.
Dwiyanto, A. (2021a). Mewujudkan good governance melalui pelayanan publik. Ugm Press.
Dwiyanto, A. (2021b). Reformasi birokrasi publik di Indonesia. Ugm Press.
Fauzi, A. R., Istania, R., & Giyanto, B. (2023). Adaptasi Sistem Kerja Baru Pada Masa Pandemi Dalam Pelayanan Publik. Publikauma: Jurnal Administrasi Publik Universitas Medan Area, 11(2), 89–99.
Gibson, J. L. (1991). Organizations: Behavior, structure, processes. (No Title).
Gronroos, C. (1990). Relationship approach to marketing in service contexts: The marketing and organizational behavior interface. Journal of Business Research, 20(1), 3–11.
Hartley, J. (2005). Innovation in governance and public services: Past and present. Public Money and Management, 25(1), 27–34.
Heeks, R. (2005). Implementing and managing eGovernment: an international text.
Indarsih, Y. (2021). Application of Electronic Traffic Law Enforcement (E-TLE) Ticketing System Management at Polda West Java. Enrichment: Journal of Management, 11(2), 402–406.
Irfan, B. (2023). Electronic Governance in the Implementation of Electronic Traffic Law Enforcement (ETLE) in the City of Makassar. KnE Social Sciences, 443–452.
Ishak, N. (2022). Efektivitas pengawasan pelayanan publik oleh Ombudsman Republik Indonesia. Mulawarman Law Review, 71–88.
Jamwal, A., Agrawal, R., Manupati, V. K., Sharma, M., Varela, L., & Machado, J. (2020). Development of cyber physical system based manufacturing system design for process optimization. IOP Conference Series: Materials Science and Engineering, 997(1), 12048.
Kementerian Kominfo, R. I. (2023). Peta Jalan Transformasi Digital Nasional.
Kim, S., & Park, S. (2017). CPS (cyber physical system) based manufacturing system optimization. Procedia Computer Science, 122, 518–524.
Lincoln, Y. S., & Guba, E. G. (1988). Criteria for Assessing Naturalistic Inquiries as Reports.
Lovelock, C. H., & Wirtz, J. (2001). Services marketing: people, technology, strategy. (No Title).
Mertokusumo, S. (1986). Mengenal hukum: Suatu pengantar. (No Title).
Moore, M. H. (1997). Creating public value: Strategic management in government. Harvard university press.
Mulgan, G., & Albury, D. (2003). Innovation in the public sector. Strategy Unit, Cabinet Office, 1(1), 40.
Osborne, S. P., & Brown, L. (2013). Handbook of innovation in public services. Edward Elgar Publishing.
Pambudi, A. S., & Hidayat, R. (2022). Kinerja Pengawasan Pelayanan Publik dalam Prioritas Nasional. Bappenas Working Papers, 5(2), 270–289.
Parasuraman, A., Zeithaml, V. A., & Berry, L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. 1988, 64(1), 12–40.
Patton, M. Q. (2002). Qualitative research and evaluation methods (Vol. 3). Sage.
Pollitt, C., & Hupe, P. (2011). Talking about government: The role of magic concepts. Public Management Review, 13(5), 641–658.
Prabowo, S., Putrada, A. G., Oktaviani, I. D., Abdurohman, M., Janssen, M., Nuha, H. H., & Sutikno, S. (2025). Privacy-Preserving Tools and Technologies: Government Adoption and Challenges. Ieee Access.
Putri, A. A., & Yahman, Y. (2025). Effectiveness of the Mobile Electronic Traffic Law Enforcement (ETLE) in Prosecuting Traffic Violations in the Jurisdiction of the East Java Regional Police Force. IUS POSITUM: Journal of Law Theory and Law Enforcement, 36–49.
Putri, Z. A. (2024). Analysis Of The Implementation Of Electronic Traffic Law Enforcement (Etle) In The City Of Pekanbaru. Indonesian Journal of Social Sciences, Policy and Politics, 2(3), 151–156.
Ridder, H.-G., Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Book review: Qualitative data analysis. A Methods Sourcebook, 485–487.
Rubin, H. J., & Rubin, I. S. (2011). Qualitative interviewing: The art of hearing data. sage.
Sedarmayanti, R. A. P., Birokrasi, R., & Depan, D. K. M. (2017). Mewujudkan Pelayanan Prima dan Kepemerintahan Yang Baik. Bandung: Refika Aditama.
Simanjuntak, W., Subagyo, A., & Sufianto, D. (2024). Peran Pemerintah Dalam Implementasi Artificial Intelligence (Ai) Di Kementerian Komunikasi Dan Informatika Republik Indonesia (Kemenkominfo Ri). Journal of Social and Economics Research, 6(1), 1–15.
Solichan, S., & Mashdurohatun, A. (n.d.). Law Enforcement of Traffic Violations Through Electronic Traffic Law Enforcement (ETLE) at the Central Java Regional Police. Ratio Legis Journal, 2(2), 1011–1030.
Thramboulidis, K. (2015). A cyber–physical system-based approach for industrial automation systems. Computers in Industry, 72, 92–102.
Ulrich, D. (1996). Human resource champions: The next agenda for adding value and delivering results. Harvard Business Press.
Wisniewski, M. (2001). Using SERVQUAL to assess customer satisfaction with public sector services. Managing Service Quality: An International Journal, 11(6), 380–388.
Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2000). Services marketing: Integrating customer focus across the firm. (No Title).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 INJECT (Interdisciplinary Journal of Communication)
This work is licensed under a Creative Commons Attribution 4.0 International License.
